Employer and FM Provider

Reactive call log with SLA tracker

FM ProviderEmployer
Clause
UAE practice
Time limit
Set by the agreement
Format
ExcelLanguage: English
Stage
Post-contract: 8. OperateRoute: Both routes

What this document does

  • Proves response and resolution times against the agreed service levels.
  • Sent by the FM Provider to the Employer.
  • Written to UAE practice.

What you get